Knowledge Management tools for lawfirm

What is KM (Knowledge Management)?

Legal Knowledge Management (or “KM”) helps law firms win and keep business. For law departments, it supports more efficient and effective operation. In a market where clients demand value and efficiency, KM is an essential approach to reducing cost while maintaining quality.

KM strongly recommended for those firm where there are more than 20 lawyers are associated with.


KaaS (Knowledge as a Service)

Knowledge Management (KM) and Artificial Intelligence (AI) certainly are making its impact felt throughout the legal community. However, it’s the combination of KM and AI that has the potential to impact the legal community and the way law firms deliver services to their clients, work internally amongst themselves and compete with other law firms big and small. The combination of KM and AI serves as the platform to delivering Knowledge-as-a-Service.

Knowledge as a Service (KaaS) is a framework that is customized to the industry and organization because it centers on the knowledge that needs to be accessed both tacit and explicit. For law firms and law firm management KaaS delivery of knowledge allows for access to tangible knowledge assets such as precedents, legal briefs, best practices, proven workflows, case studies, procedural manuals, plans and templates as well as to the lawyers who are experts about that knowledge.


Advantages

AI will enable KaaS in your law firm by providing the ability to:

  • Predict trending knowledge areas/topics that your lawyers need

  • Identify which targeted knowledge will resonate with your lawyers based on real-time engagement and content consumption

  • Auto-curate and personalize knowledge based on individual preferences

  • Improve content decisions by leveraging machine learning around the content best suited to address the situation

  • AI will make search and its search products more relevant, precise and efficient.

  • AI through intents will be able to better know what content your lawyer’s need. Intents will provide a better understanding of what the lawyer is looking for by better understanding the intended use of the content.

  • Chatbots (or Law Bots) w/ Natural Language Processing (NLP): Law Bots will provide value for all lawyers in the various practice areas along critical decision-making points with personalization of the delivery of knowledge. Law Bots with NLP will provide cognitive capabilities to understand, interpret and manipulate human language that will enable the law bots to anticipate the needs, attitudes and aspirations of users to aid in decision making and improve outcomes, all geared to achieve substantial business value.


What are the Leading Platforms?

Below table list out all the leading tools/sites for legal KM.


KM Tools aderant netdocument clio
Introduction Aderant Expert Case is a web-based case management solution that fully encompasses the capabilities firms require to streamline the legal service delivery from the inception of the matter to its completion. NetDocuments is the document and email management system that’s helping professionals everywhere get out of managing mundane, administrative tasks and stay focused on production and clients. The cloud-based legal practice management software that makes running your firm, organizing cases, and collaborating with clients from one place possible.
Tags Practice Management,
Knowledge Management,
Case Management		 Document Management,
Email Management,
Collaboration,
Governance		 Legal practice management,
Client intake & legal CRM
Features Task Management,
Taskflow,
Document Assembly,
Document Management,
Full-Featured Mobile App,
Case / Personal Dashboard,
Client SLA Management,
Appointments,
Parties,
Contacts,
Outlook / Exchange Calendar, Integration,
Microsoft® Office Integration,
Email Integration		 Compliance and Governance,
Information Technology,
Knowledge Management,
Legal Teams,
Management Teams,
Operations		 Case Management,
Contact Management, Document Management, Calendaring,
Time & Expense Tracking,
Client Intake,
Client Relationship Management,
Document Automation & E-signature,
Workflow Automation, Reporting & Data Insights
Pricing Not disclosed Not disclosed $89 per user/per month USD anually
Supported Device All devices All devices All devices
Office Locations North America,
Europe / Asia-Pacific		 USA,
Australia,
UK		 USA,
Canada,
Ireland



KM Tools smokeball mycase imanage
Introduction Smokeball law practice management software is the best in the business at making your small firm the best business it can be! With dozens of lawyers and former paralegals on staff, Smokeball is built by legal professionals for legal professionals. With MyCase, all of your important case details — documents, contacts, calendars, emails, tasks, invoices — are available in a single, organized location. Instead of searching across different systems and software with multiple logins, keep track of it all in MyCase. iManage is the first document and email management application designed with input from hundreds of professional services users and enhanced with AI-based smart features that boost productivity.
Tags Legal practice management Legal Case management,
Lead management		 Document Management,
Email Management,
Governance
Features Automatic Time & Activity Tracking,
Document Automation & Assembly,
Onboarding,
Training & Account Management, Communicate Client Portal,
E-Filing and Electronic Signature,
Legal Form Library,
Legal task and workflow,
Matter Management,
Email Management,
Legal Calendaring,
Lawfirm Insights,
Integrations		 Contact Management,
Document Management,
Legal Calendaring,
Tasks & Workflows,
Document Templates,
iOS & Android Apps,
Secure Client Portal,
Dropbox Integration,
Email Integrations,
2-Way Text Messaging,
Intake Forms,
Status Tracking,
Tasks by Lead,
Source Dashboard,
Consultation Invoicing,
eSignature,
Lead Conversion Report		 Document Management,
Email Management,
RAVN Artificial Intelligence,
Security, Risk and Governance,
Threat Manager,
Security Policy Manager,
Records Manager,
Conflicts Manager,
Business Intake Manager
Pricing Not disclosed $49 per user/month (billed annually) or
$59 per user/month (billed monthly)		 Not disclosed
Supported Device All devices All devices All devices
Office Locations Chicago California Chicago,
Silicon Valley,
London,
Belfast,
Bangalore,
SAN FRANCISCO





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